For independent advisors and planning firms
LetterGuard gives every household a private room for messages, documents and signatures. Statements and tax returns arrive in one place, plans get reviewed where the conversation happens, and account numbers stop riding along in email threads.
The problem
Good advice starts with a full picture of a client’s finances, and most of that picture still arrives by email.
Brokerage statements by email, a 401(k) summary as a screenshot, last year’s tax return through a link. Your team assembles the household picture by hand before every review.
New-client paperwork stalls on one missing statement or trust document, and your associate spends days following up instead of planning.
Statements and transfer paperwork carry account numbers, dates of birth and Social Security numbers. Copies sit in every inbox that touched them.
Fraudsters pose as clients or advisors by email to redirect funds. Business email compromise accounted for $2.77 billion in reported losses in 2024.Source: FBI IC3, 2024 Internet Crime Report
How it fits your week
Keep your CRM, planning software and custodian tools. LetterGuard handles the documents and conversation with each household.
The outcome
A complete starting picture and a signed agreement, without account statements sitting in anyone’s inbox.
The outcome
Clients review the plan before the meeting, and the conversation about it stays with the document.
The outcome
Service requests and documents in one place, with your verification steps still in place.
The outcome
A clear history of what was shared with each household, and when.
By practice focus
Every household room works the same way. What changes is the paperwork behind the plan.
Brokerage and bank statements, tax returns, insurance policies, budgets
Gather the whole financial picture in one room before the first planning meeting.
Retirement plan statements, pension estimates, Social Security statements
Keep retirement income documents together and up to date for each review.
Wills, trusts, beneficiary designations, powers of attorney
Collect copies of estate documents privately, and share summaries with the clients who need them.
Business returns, financial statements, buy-sell agreements, retirement plan documents
Owners and their accountants can upload to the same room when you invite them.
Tax returns, cost-basis reports, charitable giving records
Coordinate tax documents with clients without emailing full returns back and forth.
Account statements, settlement documents, updated beneficiary forms
Give each client their own private room when a household splits, so documents stay separate.
Life, disability and long-term care policies, declarations pages
Collect policies for review in one place, with a record of who downloaded each file.
If your firm collects sensitive financial documents from clients, a room works the same way. We’ll walk through it in a demo.
Book a demoWorks with how you work
There’s nothing to migrate and nothing to connect. LetterGuard works alongside the tools your firm already uses.
Client records, planning models and tasks stay where they are. Final documents go into your files as they do today.
Account opening, trading and custodial forms stay with your custodian. LetterGuard is for the documents and conversation around them.
Keep email for everyday mail. Clients get a notice with no message or file in it, and you can export room data for your records.
Protecting client information
The SEC’s amended Regulation S-P requires covered firms, including registered investment advisers, to have an incident response program and to notify affected individuals within 30 days when sensitive customer information is accessed without authorization. Advisors who aren’t SEC-registered may fall under the FTC Safeguards Rule.
LetterGuard gives your firm practical protections to use for client documents, and a record of how files were shared, which you can describe in your own policies.
LetterGuard doesn’t make your firm compliant with Regulation S-P, the Safeguards Rule, recordkeeping rules or any other requirement, and nothing here is legal or compliance advice. Confirm retention and supervision obligations with your compliance team.
Compare
| Question | Email attachments | Shared drive links | LetterGuard |
|---|---|---|---|
| Where the client conversation lives | Spread across each person’s inbox | Email, with files somewhere else | One room per household, messages and files together |
| Who can open a statement | Anyone the email reaches or is forwarded to | Depends on how the link was shared | Room members who sign in with a code |
| Old copies | Copies stay in every inbox | Links work until someone turns them off | Download links expire on their own |
| Who downloaded what | No record | Varies by service and settings | Recorded on every file, with the time |
| Advisory agreements | Print, sign, scan, send | A separate tool | Signed in the room, with the copy kept there |
| Getting your data out | Scattered across mailboxes | Depends on the service | Export your data anytime |
| What the client needs | An inbox | Often an account with the service | An email address and a one-time code |
Upload them to a place only the client and your firm can reach after signing in, rather than emailing them. In LetterGuard, documents go into the household’s room, encrypted at rest, and you can see who downloaded each file, and when.
Covered firms need written incident response procedures and must notify affected individuals within 30 days of an unauthorized access to sensitive customer information. Smaller entities had until June 3, 2026 to comply. LetterGuard can support your safeguards, but your compliance team decides what the rule requires of you.
No. Keep your CRM, planning software and custodian tools. LetterGuard works alongside the tools you already use, with nothing to migrate. It’s the private room for documents and conversation with each household.
Client communications may be subject to your recordkeeping and supervision rules. LetterGuard lets you export your data for your records, but it isn’t an archiving system. Confirm with your compliance team how room messages fit your archiving process.
Yes. Send the agreement for signature in the household’s room. Clients sign from a computer or phone, and the signed copy and its record stay in the room. Custodial account forms stay with your custodian’s process.
They enter their email address and type in the one-time code LetterGuard sends them. There’s nothing to install and no password to forget. Your staff sign in with two-factor login.
Pricing
Per office, not per seat.
Unlimited staff on every plan, and clients never pay. Plans start at $99/mo.
Also built for
Bring one real client household to a short demo. We’ll show you how onboarding, plan reviews and signatures would run in LetterGuard rooms for your firm.
Book a demo